Professional Services

Professional Services Firm Lifts Lead Quality

Professional Services Firm

$135

CPL

-33%

55%

Qualified Lead Rate

from 35%

55

Monthly Leads

+57%

The Challenge

A services firm was burning sales time on non-buyers. Informational, student, and career queries dominated the account and CPL was $200.

Our Strategy

Character Strategy removed non-buyer queries and rebuilt around bottom-funnel terms tied to pain and urgency. Pre-qualification was added to ad copy. Landing pages tightened to one offer and one conversion path. Urgent-need searches were separated from shopping-around queries.

The Results

  • Wasted spend dropped 20-40% and CPL fell to $120-150
  • Qualified lead rate increased from 35% to 55%
  • Sales follow-up time dropped with fewer dead ends

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